- Selected your items – add them to your shopping cart, checkout and pay.
- If your product is customisable, be sure to enter the appropriate details in the information boxes on the product page.
- Digital proofs are provided for personalised orders only.
Proofs are not provided for standard (non-personalised) designs. Some of our more basic personalised designs, where only a monogram or first name is changed, may also be printed and posted without a proof being provided.
Proofs will generally be emailed through within 2-5 business days. This may vary during peak periods. Your proof will be sent to the email address listed on your PayPal account. That’s the time to make sure everything (including spelling) is correct! If you are happy with your proof and would like for us to proceed, please be sure to let us know ASAP.
You can help to expedite delivery, by responding quickly after reviewing your proof. If you have not received your proof within the above mentioned time frame, PLEASE double check that it has not been caught in your email’s junk filter.
- Please note that due to variations in computer screen calibration, colours that appear on your screen may differ slightly from the product you receive. Any variance of this nature is not considered a fault and no refund will be issued.
- Many of our digital products are simply too big for the final file to be sent via email. As such, they are provided to you as a DropBox link for you to download. You DO NOT require a DropBox account to download your file.
All you need to do, is click on the DropBox link provided to you, and then select download (generally found in the upper Right hand corner).
The largest of our files will not be available to preview on DropBox prior to downloading, as they are just too big.
Depending on the size of your file, you may need to access them via a laptop or PC, they may not work on a mobile device.